Reference

Terms That Govern Your gt99fruit Account

These terms set out what you agree to when you open and use a gt99fruit account, including how payments through bKash, Nagad, and Rocket are handled and what access depends on your local law and eligible region.

Account eligibility appliesbKash, Nagad, Rocket coveredRegion and local law dependentAccount holder responsibilitySubject to periodic update
gt99fruit Terms That Govern Your gt99fruit Account
HOW WE HANDLE THIS

Account Security and Policy Handling

Account Verification

We verify accounts to confirm identity before processing withdrawal requests. You will be asked to confirm the mobile wallet — bKash, Nagad, or Rocket — registered to your account.

Data Retention

Account data is retained for as long as your account remains active and for a period after closure, in line with our privacy and compliance obligations. You may request details via support.

Term Updates

When these terms change, we post the updated version here with the revision date. Continued use of your account after the update date means you accept the revised terms.

Requesting Changes

If you believe a clause has been applied incorrectly to your account, contact support with your account ID. We will review and respond in writing through your registered contact.

TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open live chat from inside your account dashboard to raise a terms query. Our support team can clarify specific clauses or walk you through an account restriction issue.
Email Support Send a written query to our support address if your question needs a documented response. Include your account ID and the relevant clause or transaction reference.
Account Help Centre The Help Centre inside your account lists common terms questions, wallet rules for bKash and Nagad, and step-by-step guidance on account verification and closure requests.

Common Questions About These Terms

Yes. All wallet transactions through bKash, Nagad, and Rocket fall under these terms. Payment-specific conditions are also shown at the point you confirm each transaction.

We may suspend or permanently close your account. Any balance under active review will be held until the matter is resolved. You can contact support to appeal a suspension decision.

No. Your account is for your personal use only. Sharing access or allowing another person to transact through your registered wallet is a breach of these terms.

Send a data request to our support team by email, including your account ID. We will respond within the timeframe set out in our privacy terms, subject to verification.

Yes. Where Bangladesh law restricts or conditions access to online casino services, those rules take priority. Eligibility depends on your local law and the region from which you access the platform.

We update this page and show the revision date at the top. If a material change affects active accounts, we may also notify you through your registered contact on file.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.